Information Technology Services Department

The Information Department was established in 1995 at the new site of Beijing Cancer Hospital and is responsible for planning the hospital’s informatization construction, system R&D, system maintenance, hardware and network operations and maintenance, network architecture design, network and system security protection, data analysis, data reporting, and other work. It is an important medical-technical department of the hospital and the hub of hospital operations. Centered on the concept of “serving clinical practice, serving patients, and serving management,” the Information Department integrates the hospital’s various information resources and uses informatization to help clinical services and management improve daily work efficiency, optimize patients’ care-seeking processes, provide clinical and operational decision support, refined-management support or precision-treatment support, and use emerging technologies such as big data and artificial intelligence to serve clinical research; it applies Internet + medical technology to provide patients with a smart service system, improving the hospital’s overall operational efficiency. After more than 30 years of development, under the guidance of successive hospital leaders, the hospital’s informatization has gone through four stages: from nonexistence to existence, the stage of rapid informatization development, the upgrading and transformation of old systems, and the preliminary construction of a data-empowered smart hospital; from a single HIS system to its current more than 100 hospital information systems, serving medical care, teaching, scientific research, management, and patient services, and supporting the hospital’s efficient and orderly operation. Over the years, benchmarking against national requirements for smart hospital construction, it has successfully passed reviews of smart healthcare, Level 5 electronic medical records, Level 3 smart services, and the Level 5, Grade B review of interoperability maturity; big data and artificial intelligence (AI) technologies have been used to improve medical work efficiency; a data-sharing platform for closely cooperating hospitals has been built to achieve interconnection and sharing. An intelligent information management system for clinical trials has been established (2020); it became one of the first medical institutions to pass the National Health Commission’s Level 3 evaluation of graded hospital smart services (2021); a clinical information system for oncology subspecialties was built, supporting high-quality collection of clinical and research data and the development of scientific research (2018); it was among the earlier institutions in China to establish an intelligent big-data platform, greatly reducing the time required to organize research data at our hospital and improving research efficiency (2017); using Internet information technology, it pioneered a new integrated online-and-offline service model for Internet-based diagnosis, treatment, consultation, and other services, with the volume of medical services provided through Internet diagnosis and treatment and the proportion of offline services ranking among the highest nationwide (2021); the overall informatization level of our hospital is relatively advanced among tertiary hospitals nationwide. The Information Department currently has 32 professional and technical personnel of various types, including 30 full-time staff members, comprising 1 director, 3 deputy directors, and 28 section staff members. Of these, 2 hold doctorates, 5 hold master’s degrees, 22 hold bachelor’s degrees, and 3 hold associate degrees. First-class informatization requires the support of a first-class professional team; the department attaches importance to comprehensive training for the professional team and continues to develop a learning-oriented information team in depth. It builds an information culture, raises informatization awareness among all hospital personnel, and advances overall informatization construction. The Information Department serves the overall objective of a smart hospital system for the hospital’s high-quality development and continuously works to build a smart hospital information system featuring the “three-in-one” integration of electronic medical records, smart services, and smart management.