Special Needs Medical Services Office

History: The Special Needs Medical Office originated as the Cadre Health Care Department in October 1994. In 2007 it established studios for renowned traditional Chinese medicine (TCM) practitioners and expanded specialist services. It was renamed the Special Needs Medical Office in July 2024, with optimized functions and a new phase of high-quality special needs care. Honors and leadership: It has received provincial, municipal and hospital awards for outstanding teams and professional conduct, as well as awards for individuals. The hospital describes it as a leading department for high-end services. Previous department heads include Lu Yannian, Wang Dongcai and Yi Wuyong. The team emphasizes people and patient needs, service, TCM strengths, innovation and modern management; it improves workflows and combines resources to develop the service. Scope: The office coordinates daily operations and quality control for special needs clinics, renowned TCM practitioner studios and treatment centers across hospital campuses. It brings together TCM resources from 16 national, provincial and municipal key disciplines, combining traditional pattern differentiation with imaging and laboratory data. Its specialties include liver and kidney disease, acupuncture, digestive and endocrine disorders, respiratory and critical illness, neurological disorders and rheumatic disease. It also provides care and examinations for designated health-care beneficiaries and annual examinations and follow-up for current and retired staff, with a one-stop, personalized approach throughout the care cycle. Services and research: The department has an independent 3,000 m² clinical area with 37 consulting rooms. The hospital reports rising outpatient visits and expanding specialty coverage. Staff have led or participated in over 20 national, provincial and municipal research projects, received two China Association of Chinese Medicine science and technology progress awards, contributed to seven books, published more than 60 papers and obtained five utility-model patents. Through the hospital's Sanming Project, it has flexibly engaged 27 leading teams, including those of academicians Zhang Boli and Liu Liang, to strengthen academic and technical cooperation and integrate TCM with modern medicine. The department plans to improve service quality and health care for the Guangdong–Hong Kong–Macao Greater Bay Area.