Special Medical Services Department

The VIP Medical Department is the high-end international diagnosis and treatment center established by Aier Eye Hospital Shanghai General Hospital, located on the 9th floor of the hospital, equipped with high-quality specialist resources and advanced diagnostic and treatment equipment from China and abroad, and committed to providing people from China and abroad with personalized, customized, internationally aligned, high-quality and efficient ophthalmic medical services, including special needs such as payment methods, language support, and the diagnosis and treatment of complex eye diseases. The VIP Medical Department brings together a group of core specialists with extensive clinical experience, including PhD holders from China and abroad, postdoctoral fellows, master’s and doctoral supervisors, international experts, and others, covering ophthalmic specialties such as refractive surgery, optometry, ocular surface, oculoplastic surgery and lacrimal-duct diseases, glaucoma and cataract, and fundus diseases. In recent years, the VIP Medical Department has taken the lead in introducing 3D cataract surgery and minimally invasive vitrectomy using a two-step anesthesia method (painless vitrectomy), at a leading level in China and abroad, and can provide comprehensive ophthalmic services, including pediatric refraction and eyeglass fitting, dry-eye treatment for adults, and all eye-disease examinations, diagnoses, and treatments from children to adults; it is particularly distinctive in the diagnosis and treatment of difficult ophthalmic conditions such as extremely high myopia and in surgical treatment for presbyopia! The VIP Medical Department adheres to “Everything centered on the patient,” operates entirely by appointment, and allows patients to choose specialists and appointment times according to their needs; it provides multilingual services in Chinese, English, Japanese, Korean, and other languages, and can provide examination and medical reports in English; a green channel throughout the entire medical-care process; consultation rooms and examination areas are all independent, private, and comfortable care spaces that strongly protect patient privacy; it provides dedicated one-on-one escort service throughout the entire process, while also providing professional postoperative management services, ensuring exclusive support before, during, and after the visit. To date, we have served more than 10,000 clients from more than 30 countries and regions worldwide, including Japan, the United States, the United Kingdom, and South Korea. -Featured services of the VIP Medical Department: dedicated customer-service consultation personalized appointment arrangements one-on-one multilingual service no waiting for examinations or treatment 30 minutes of specialist communication same-day examination results one-stop post-payment service a well-established reimbursement system covering 70+ commercial insurance providers post-visit 1V1 follow-up regular follow-up examination reminders a clean and comfortable care environment -Scope of care of the VIP Medical Department: optometry specialty; strabismus, amblyopia and pediatric ophthalmology; cataract specialty; glaucoma specialty; fundus disease specialty; corneal and ocular-surface specialty; orbital disease and ocular-tumor specialty; oculoplastic specialty; lacrimal-duct disease specialty; dry-eye diagnosis and treatment clinic; refractive-surgery specialty; high-myopia clinic; -Appointment and consultation information for the VIP Medical Department: Hotline: (021)-60780509/32519930 Address: No. 83 Wuzhong Road, Xuhui District, Shanghai Transportation: Exit 1 of Wuzhong Road Station on Metro Line 15, with direct access by bus routes 548, 87, and 776.