Special Medical Care Department

For people from China and abroad with specific needs, we are committed to providing medical services that comply with international standards and humane support throughout the care process. Relying on a professional medical team and a comprehensive service system, and integrating international service concepts with attentive care, we strive to create an efficient, convenient, comfortable and distinguished space for safeguarding your health. Core advantages：Professional medical care and convenient, worry-free services Professional medical team保障：Composed of experienced and highly skilled senior physicians, nurses and professional support staff, providing comprehensive professional protection throughout the entire cycle from diagnosis to treatment. Multidisciplinary expert consultation support：According to the needs of your condition, we can bring together senior experts and academic leaders from relevant departments within the hospital to provide multidisciplinary joint consultation services and develop personalized diagnosis and treatment plans. Dedicated accompaniment throughout the care process：A dedicated patient guide is assigned to provide one-on-one, full-process concierge-style service, from appointment registration, guidance during visits and assistance during examinations to medication collection and departure from the hospital, making your medical visits worry-free and effortless. Green channel for examinations：Enjoy a green channel for priority appointments and expedited examination arrangements, shortening waiting times and improving diagnostic and treatment efficiency. Examination result tracking and follow-up services：We proactively track examination results and promptly coordinate subsequent diagnosis and treatment, provide considerate telephone follow-up, and continuously monitor your recovery progress. Convenient settlement of fees for contracted organizations：For clients of cooperative contracted organizations, we provide full account-based billing for medical expenses, eliminating on-site payment and making the settlement process more convenient. Featured services：A distinguished experience and humanistic care Multilingual communication support：We provide medical staff proficient in multiple languages, including Chinese, English, Korean and Japanese, as well as coordinated interpretation resources, enabling effective, barrier-free communication and meeting international service needs. Provision of English examination reports and English medical certificates：English examination reports and medical certificates can be provided as needed, facilitating international travel, insurance claims or reference for medical treatment overseas. Warm, attentive care down to the details：Attentive care throughout the entire medical process creates a comfortable, private and distinguished care environment, allowing you to experience the warmth of home.