Bilingual inquiry letter
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English version
Inquiry from an international patient — treatment
Dear International Medical Services, Shanghai DeltaHealth Hospital,
My name is [name] and I live in [country]. I am considering treatment at your hospital for: [treatment].
I plan to travel to China around: [dates].
Could you please let me know:
1. Whether your hospital accepts international patients for this treatment, and which department or doctor I should see;
2. How to book an appointment, and how far in advance;
3. Which medical records, test results or images I should bring or send beforehand;
4. An approximate cost estimate and accepted payment methods;
5. Whether an interpreter or English-speaking staff can be arranged.
Thank you very much for your help. I look forward to your reply.
Kind regards,
[name]
中文版本 (Simplified Chinese)
外籍患者咨询——治疗项目
尊敬的上海德达医院国际医疗服务：
您好！我叫【姓名】，居住在【国家】。我希望到贵院就以下项目进行诊疗：【治疗项目】。
我计划的来华时间大约为：【日期】。
请问：
1. 贵院是否接收外籍患者进行该项诊疗？我应该挂哪个科室或哪位医生？
2. 如何预约？需要提前多久？
3. 我需要提前发送或携带哪些病历、检查报告或影像资料？
4. 大致费用是多少？可接受哪些支付方式？
5. 是否可以安排翻译或会说英语的工作人员？
非常感谢您的帮助，期待您的回复。
此致
敬礼
【姓名】